Customer reviews of Zoom Auto London
At Zoom Auto London we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
5 star
By Anonymous on 24 October 2024 | Purchase not verified
I purchase my 1 st car very happy with it ,great costumer service,staff very friendly answering all questions,help me to sort my insurance
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5
Great dealer.friendly
By Anonymous on 24 October 2024 | Purchase not verified
Very happy with my purchase,very friendly,honest same as described
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5
Good
By lola scotth on 29 September 2024 | Purchase not verified
Online crypto investment is not a hundred percent guarantee. I was so foolish to trust some brokers on Instagram they deceived me to invest with them to earn good profits but it was all lies. I am presently working with '' wikihelpdesks @ g mail . com to help me recover my funds. Please stay away from this online stuff.
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5
Very Good
By Gary, Suha and Georgina on 11 June 2024 | Purchase not verified
Very welcoming and friendly service from Terry and Khalid. Very helpful and obliging, would definitely recommend, the transaction could not have been easier. Shukran!
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5
Great customer service and stock choice
By Gary H on 10 June 2024 | Purchase not verified
Terry and Khalid could not have done more to make this transaction easier. Fabulous car for our daughter, and great customer service.
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5
Great experience
By Anonymous on 26 February 2024 | Purchase not verified
Last month purchased my first car. Absolutely pleased with my choice. The staff very helpful and professional. Big choice of quality cars. I'd highly recommend this dealership.
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5
DO NOT BUY FROM THIS SELLER
By Neil W on 22 January 2024 | Purchase not verified
The worst customer experience I've ever had.We part exchanged our vehicle and just under 10k for a car. Within minutes of driving away, the engine failed. We managed to take it back and a diagnostic test was done and supposedly there were no faults. We attempted to drive away again and the engine switched off with the same fault as we were driving down a dual carriage way. We managed to get the vehicle home and rang them straight up to say we don't the vehicle. They advised us that we had to get the vehicle back to them that day or they would put our vehicle we part exchanged for on the forecourt for sale. They would not pick the vehicle up but instead gave us one of their mates numbers who would recover the vehicle for what could have been a few hundred pounds out of our own pocket.We did not want to give them any more money so we drove back to them in a faulty vehicle and the engine switched off in a busy road just by a set of traffic lights which was incredibly scary as we had nowhere to pull in. Once we found a safe place. We rang them again and they said we need to get there before they close and that their mate would recover the vehicle but we would have to pay for it. What we had to do was drive under 50mph or the engine would switch off. We took photos and recorded the faults as they happened for evidence.At the site, they would not refund us our money until they did more tests and were trying to gaslight my wife by asking numerous times if she put the wrong fuel into the vehicle. My wife is an experienced driver of over 15 years plus, the car wouldn't have done that mileage if the wrong fuel was put in.We finally got a refund 24 hours later after an anxious wait of their own inspection.DO NOT BUY A CAR FROM THESE PEOPLE. It was a day of complete stress and we were made to feel that it was our fault and held to ransom to risk driving back a faulty vehicle in order to get our money back and our car that was part exchanged back.
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5
experience with zoom auto london
By victoria s on 26 August 2023 | Purchase not verified
i recently had the pleasure of purchasing a car from Zoom Auto london, and I must say that my experience was nothing short of exceptional. From start to finish, their commitment to customer satisfaction and their expertise in the automotive industry were evident in every aspect of my car buying journey. They offer a wide range of used high-quality cars, They took the time to understand my specific needs and preferences, guiding me through the entire process with patience and transparency and they were always ready to answer my questions. The purchasing process itself was smooth and hassle-free. Zoom Auto london has an efficient and well-organised system in place, ensuring that all paperwork, including financing and registration, was handled seamlessly. They clearly explained all the terms and conditions, making sure I understood every aspect of the transaction. This level of professionalism, combined with their commitment to customer satisfaction, made me feel valued as a customer. I highly recommend Zoom Auto london for anyone in search of a reliable and trustworthy car dealership.
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5
Terrible experience, do not recommend
By Anonymous on 07 August 2023 | Purchase not verified
We brought a car in April 2023. Upon driving it home I noticed a problem and contacted the dealer. He advised I just didn't know how to drive it. I still felt something was wrong so took it to the main dealer garage and paid for a diagnosis, they confirmed that the clutch was severely worn and there is an engine knock. Upon raising this with the dealer he refused to acknowledge it. I'm so lucky to have gone through Zuto, they took over dealing with the matter and even said how difficult the dealer was being. Zuto had to get the car recovered to the dealer because he refused, he then still refused that there was a problem even though the main Peugeot dealership have confirmed it. He finally gave in after legal action was threatened and finally returned the money but now the car is back up for sale. He said it had a full service history which it did not. He said it had an RAC check which it did not, it was a British car auctions check which is minimal. When the car was returned it was back up for sale and sold again without being repaired! False advertising and they are awfully rude to deal with. Avoid at all costs!
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5
Very good
By Anonymous on 19 May 2023 | Purchase not verified
Very good selection, of course, very helpful team they have answered all my questions happy with the purchase definitely recommend
Opening times
Monday | 10:00 - 19:00 |
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Tuesday | 10:00 - 19:00 |
Wednesday | 10:00 - 19:00 |
Thursday | 10:00 - 19:00 |
Friday | 10:00 - 19:00 |
Saturday | 10:00 - 19:00 |
Sunday | 10:30 - 18:00 |