Customer reviews of Zoom Auto London
At Zoom Auto London we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Zoom Auto London
Based on 46 customer reviews
Terrible experience and faulty car!!
By Ayse R on 19 April 2021 | Purchase not verified
I brought a car with Zoom Auto through a 3rd party finance party. They advertised the car to be in good condition, road legal and all services are up to date. This was extremely false. From the moment I brought the car, there was endless issues with oil leaks, coolant leaks, the gear box and also the brakes were not road legal. When presenting these issues to Zoom Auto, as I have 6 months warranty, they gave very little support and only fixed an issue when the finance company would argue with them. Despite still being in the legal warranty, they refused to pay any more money towards the car when a problem a with the gear box happened and declared me to pay to get fixed myself, despite me already paying nearly £1000 for repair costs that they had refused to pay. Terrible customer service and they do not follow the legal rules after the Consumer Rights Act 2015.
2013 black Vauxhall astra Gtc - sale review
By Louisa W on 11 March 2021 | Purchase not verified
Terry was brilliant very helpful to me, i love the car very happy with it thank you guys :)
Very happy customer highly recommend!!
By Nicole D on 07 March 2021 | Purchase not verified
Excellent customer service from Khalid and Terry from start to finish. I took my car home today a very happy girl!! Khalid wen above and beyond for me. Highly recommend I’m a very happy customer!! Thanks guys :)
Excellent Honest Customer Service.
By Maggie H on 29 January 2021 | Purchase not verified
Having been stitched up in the past through naivety I bought with trepidation. I needn’t have worried. Customer service from both Terry and the lovely Kaleed restored my faith in used car salesmen. Professional and accommodating with no hard sale, communication was excellent and nothing too much trouble. The car was exactly as described in lovely condition. This experience and purchase was completed with absolutely no problems. This company and their customer service is a credit to the profession and I can’t thank them enough for this.
Very helpful guys car very good
By Lee J on 07 November 2020 | Purchase not verified
Car as in advert discption very happy nice helpful guys
Wouldn’t recommend part exchanging
By Billie D on 02 September 2020 | Purchase not verified
I didn’t enjoy my experience with them. They lied about what they could re-sell my car for (Underestimated by £700 from what they listed it as) when I part exchanged and I came out of the deal feeling unhappy. Also incorrectly advertised aspects of my old car when reselling it. Wouldn’t recommend part exchanging. As for the car I bought off them I haven’t had any issues yet, but It wasn’t cleaned from the previous owner so I had to pay for it to be cleaned.
By William R on 26 August 2020 | Purchase not verified
I bought an Alfa Romeo with a 100000 mileage in March has we have been to italy and back with an extra 3000 mileage on it. The car behaved well and even if at first we were apprehensive about it it was in a good condition overall and a great value for money. We found the owner and his PA efficient and friendly
Super Nice and very Accomodaing
By Nicholas M on 15 January 2020 | Purchase not verified
Very nice guy i dealt with :) Highly reccommend these freindly people!
By J B on 12 January 2020 | Purchase not verified
Traveled two hours to look at a Mercedes c180 sport estate advertising being a stunning car Excellent bodywork, interior Excellent Condition, the car was far from being in excellent condition waste of time
Great car great service
By Gary R on 10 January 2020 | Purchase not verified
Bought a C Class Mercedes recently and received great service. Car drives well no issue since purchase.
Zoom Auto London
- 020 81157124
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|Monday||10:00 - 19:00|
|Tuesday||10:00 - 19:00|
|Wednesday||10:00 - 19:00|
|Thursday||10:00 - 19:00|
|Friday||10:00 - 19:00|
|Saturday||10:00 - 19:00|
|Sunday||10:30 - 18:00|
Alternative times available by appointment.