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Customer reviews of Zoom Auto London

At Zoom Auto London we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Zoom Auto London

Zoom Auto London
5
4.9

All 251 customer reviews

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  • 5

    Neutral

    By H H on 10 February 2017 | Purchase not verified

    I bought a car from them about six months back. They seemed very nice at the time - car drives well and was initially very good for the first month, but has had 2-3 breakdowns on the motoway so I rang them a few minutes back regarding a full service history book which I have still not received via post as promised during purchase and as advertised on the autotrader website. The dealer refused to take any responsibility about it. I requested if they could contact whoever they have purchased it from for the history book and he blatantly refused that it has been six months and he has nothing to do with it. Very disappointed.

    Reply from Zoom Auto London on 19/08/17

    Hi there, we do apologize for your bad experience. Again we were promised with full service history to be send to us but we haven't received any to forward to you. We had provided you with 3 months warranty as a part of the deal and if you had any problem with the vehicle you had to contact the warranty company. If you wasn't happy with their service you could contact us and we dealt with it in your behalf. We are not in contact with previous owners as we buy the vehicles from the companies, unless the car is a part exchange. Regards Zoom auto


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Zoom Auto London

Telephone:
020 81157124

Opening times

Monday 10:00 - 19:00
Tuesday 10:00 - 19:00
Wednesday 10:00 - 19:00
Thursday 10:00 - 19:00
Friday 10:00 - 19:00
Saturday 10:00 - 19:00
Sunday 10:30 - 18:00

Zoom Auto London

Address:
264 HANWORTH ROAD,
Hounslow,
Middlesex,
TW3 3TY